New signing options for past employers
Past employers can access the form to sign via a link, directly via URL, or by PDF
When a form is sent to past employers via Robinform, they have three options to access the form:
Click a link
Type a URL into their browser, enter the code provided
PDF attachment
Here is an example of the email that past employers receive:
If they fill out the form via PDF, they are instructed to respond back to the email with the signed PDF. This will automatically upload the form to Robinform, and mark their record “completed”.
Why this matters
Many organizations have strict firewalls or security protocols that prevent opening links from an email. We want to ensure they are able to access the form, and return it to you in the easiest way possible.
Filling out the form digitally is the easiest way for past employers to respond, but we recognize that this is not always possible. This provides an alternative that keeps the forms within the flow of Robinform so it is easier for you to manage and track.
Questions
What if the past employer sends the form back outside of responding to the email from Robinform (i.e. faxes the form back or sends a separate email)? You can upload the form to Robinform manually, which will mark the record as complete.
What if I want to send the form by fax or postal service? Can this be tracked in Robinform? You can send the form via fax directly from the dashboard! This will be tracked in Robinform. When you receive the signed form, just upload it into Robinform. If you send a form via postal service, make a note on the log that it was mailed so you can keep track of the attempt.
If you have questions, please email help @ robinform.com